Emily Post is rolling over in her grave. According to a study conducted by Pew and Public Agenda, just 23 percent of Americans found that most people they encounter have what they would describe as “very good” manners. If you’re someone who wants to win friends and move up at the office, it would behoove you to improve.
“People like to be around people who show respect and courtesy for them,” says Patricia Napier-Fitzpatrick, founder and president of The Etiquette School of New York, who notes that etiquette can also increase confidence in social situations.
“The reason these rules were devised in the first place is to make people more comfortable. When you practice social etiquette, it’s easier to make friends and it shows you respect them.”So, how can we swing the pendulum back in favor of politeness? Start by ensuring you’re not making any of these social etiquette mistakes.
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